Diversity, Equity, and Inclusion for the Healthcare Employee

Course Code: REL-ALL-0-DEIHE

Hours: 1.5

Type: Online Course

Learning Objectives:
Define cultural competence, implicit bias, and indirect discrimination.
Describe at least two assumptions and myths related to stereotypes.
Explain best practices when working with people from different races, cultures, values, and sexual orientations.
List at least three barriers to providing quality healthcare.
Identify at least two ways to make the healthcare environment welcoming for all people.

Outline:
Section 1: Introduction

About This Course

Learning Objectives

Section 2: Overview

Cultural Humility

Defining DEI

Being An Ally

Review

Summary

Section 3: Cultural Competency

Access to Healthcare

Cultural Competence

Implicit Bias

Microaggression

Healthcare Equity

Review

Summary

Section 4: Types of Discrimination

Direct Discrimination

Indirect Discrimination

Language Discrimination

Behavior Discrimination

Invalidation

Justifying Prejudices

Review

Summary

Section 5: Stereotypes and Assumptions

Common Assumptions and Myths

Nationalism

Religious Diversity

Sexual Orientation and Gender Identities

Stereotypes About Poverty

Negative Stereotyping Examples

Review

Summary

Section 6: Inclusivity of Age Groups

Older Adults

Children

Review

Summary

Section 7: Physical and Mental Disabilities

Identifying Patient Needs

Physical Disabilities

Mental Disabilities

Neurodiversity

Review

Summary

Section 8: Meeting Patient Needs

Healthcare Barriers

The Social Determinants of Health

DEI Best Practices

Self-Awareness Questions

Review

Summary

Section 9: Conclusion

Course Summary

Course Contributor

Resources

References

Instructor: Juan Armando Rojas Joo, Ph.D.

Dr. Rojas Joo has more than thirteen years’ experience of Diversity, Equity, Inclusion, and Anti-Racism training programing, hiring, retention, and promotion of employees from diverse backgrounds, conflict resolution, and mentoring. He has worked as Chief Diversity Officer and Associate Dean for Diversity and Inclusion in higher-ed and, most recently as a DEI expert consultant on healthcare and corporate. Rojas Joo holds a Ph.D. from the University of Arizona in Hispanic Cultural Studies and a M.A. and B.A from the University of Texas in El Paso. Rojas Joo has certificates in Diversity, Equity and Inclusion, intergroup dialogue, higher ed administration, and he is a published author and speaks, writes, and reads English, Portuguese, and Spanish.

Staff Writer: Kimberly Workman, MA

Ms. Workman is an Instructional Designer at Relias. She has a Master of Arts in Technology and Communication, as well as graduate certificates in Public Health, Epidemiology, and Digital Communications. Ms. Workman has a background in writing and designing online continuing medical education for physicians and other health professionals on multiple educational platforms, including web-based, game-based, and immersive learning environments. She has also used simulation training extensively to connect learning to real-world environments.

Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.

Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.

All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.

To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.

Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.