About Caregiver Conduct

Course Code: REL-PAC-0-ACGC

Hours: 1

Type: Online Course

Content Expiration Date: 12/31/2028

Learning Objectives:
Identify at least two common caregiver pitfalls and how to avoid them.
Describe how to build a healthy relationship with the older adults you care for.
Discuss the rules and regulations related to caregiver conduct.

Outline:
Section 1: Introduction

About This Course

Learning Objectives

Section 2: Basic Human Rights

Conduct

Privacy

Abuse

Your Responsibility to Report Abuse

Abuse Scenarios

Review

Summary

Section 3: Communicating to Build Trust

Communicating

Therapeutic Communication

Parts of Communication

Listening

Giving Advice

Building Trust Through Conversation

Communication Scenario

Communication with Coworkers

Review

Summary

Section 4: Your Role as a Caregiver

Conduct with Coworkers

Meeting Basic Human Needs

Professionalism

Caregiver Code of Conduct

Qualities of a Good Caregiver

Review

Summary

Section 5: Conclusion

Course Summary

Course Contributor

References

Staff Writer: Kathleen Koopmann, RN, BSN

Kathleen is a seasoned subject matter expert in post-acute care, with over 37 years of clinical and teaching experience spanning both acute and post-acute care settings. She earned her Bachelor of Science in Nursing from Western Governors University and received specialized infection control training through the North Carolina Statewide Program for Infection Control and Epidemiology, in collaboration with NCDHHS and the University of North Carolina. Kathleen's diverse career includes roles in long-term care, acute care, occupational health, and nursing education. Most recently, she served as a Staff Development Coordinator and Infection Control Practitioner in long-term care, where she played a pivotal role in staff education and infection prevention.

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Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.