Course Code: REL-ACU-HCEA-STOHO
Hours: 4
Type: Online Course
Content Expiration Date: 12/31/2025
Learning Objectives:
Describe the four components of the patient education process.
Identify key evidence-based concepts and models that can help support the patient education process.
Conduct a comprehensive learning needs assessment.
Develop an education plan based on the desired patient behavior and the patient’s stated priorities.
Select evidence-based strategies to implement and adapt the teaching plan based on the patient’s response or changes in learning needs.
Create and implement an evaluation plan that assesses the patient’s learned knowledge and behavior, as well as the health professional’s ability to teach.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Overview of Patient Education
Patient Education, Defined
Knowledge, Skills, and Attitudes Defined
Review
Summary
Section 3: Concepts and Models
Overview
Health Literacy Universal Precautions
Health Belief Model
EDUCATE Model
Social Learning and Self-Management Theories
Self-Management Skills and Tasks
Motivational Interviewing
Patient Activation
Identifying the Activated Patient
Patient Activation Stages
Health Coaching
Stages of Change Model
Other Models
Review
Summary
Section 4: Assessment
Overview
Assessment Steps
Sociodemographic Information
Patient and Family’s Learning Needs
Patient Engagement
Learning Preferences
Learning Barriers
Standardized Assessment Tools
Review
Summary
Section 5: Setting the Stage for Planning
Overview
Educational Settings
Team-Based Approach
Role of the Significant Other/Caregiver
Social Support
Interpreters
Review
Summary
Section 6: Planning
Mutual Goal-Setting
Prioritize Educational Goals
Self-Efficacy and Building Confidence
Key Messages and Content
Teach Simply
Multi-Modal Approaches
Effective Communication Strategies
Multi-Sensory Approaches
Multi-Prong Approach
Problem-Centered Learning
Experiential Learning
Personalized Action Plans
Reinforce Education
Promote Positive Affect and Self-Affirmation
Shared Decision-Making
Self-Regulatory Learning or Self-Monitoring
Educational Resources
Review
Summary
Section 7: Implementation
Overview
Focus on the Patient
Health Literacy Universal Precautions and Effective Patient Education Strategies
Teaching/Learning Sessions
Planned Teaching Sessions
Review
Summary
Section 8: Evaluation
Overview
Why Evaluation Is Important
When to Evaluate
How to Evaluate
Review
Summary
Section 9: Conclusion
Course Summary
Course Contributors
Resources
References
Subject Matter Expert: Health Care Education Association (HCEA).
The Health Care Education Association (HECA) has partnered with Relias to develop this patient education professional development program. HCEA is a multi-disciplinary professional organization comprised of health care educators who are committed to improving healthcare outcomes through evidence-based education. The HCEA members are educators from across the continuum of care with a focus on patient, family and consumer health education, health literacy, patient engagement, patient-centered care and documentation. HCEA promotes optimal health by working with health care professionals to build knowledge, networks, and partnerships. The course authors hold advanced degrees and professional certifications related to health education and nursing professional development. They also have decades of experience with patient education evidence-based practice, quality initiatives, curriculum development, and research. The content of this continuing education module is based on the HCEA’s Patient Education Practice Guidelines for Health Care Professionals.
Writer: Kimberly Workman, MA
Ms. Workman is an Instructional Designer at Relias. She has a Master of Arts in Technology and Communication, as well as graduate certificates in Public Health, Epidemiology, and Digital Communications. Ms. Workman has a background in writing and designing online continuing medical education for physicians and other health professionals on multiple educational platforms, including web-based, game-based, and immersive learning environments. She has also used simulation training extensively to connect learning to real-world environments.
Target Audience:
The target audience for this course is: Health Educators; Nurses; in the following settings: Acute Care Facility.
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.