Crisis Prevention and Planning

Course Code: REL-PAY-0-CPP

Hours: 1

Type: Online Course

Content Expiration Date: 12/31/2025

Learning Objectives:
Identify critical junctures in the course of intervention where crises are most likely to occur.
Recall strategies for developing a care plan that includes risk monitoring and crisis prevention planning and strategies.
Identify protocols care teams can use to best ensure continuity and care, member safety, and risk reduction.

Outline:

Section 1: Introduction

About This Course

Learning Objectives

Section 2: The Case Manager’s Role in Crisis Prevention

Sharonda’s Story

The Case Manager Role

Crisis Prevention and Intervention

Populations Served and Types of Support

Review

Summary

Section 3: Addressing Specific Crises

Medical Crises

Consider Jonathan

Value-Based Care Planning

Behavioral Health Crises

Millie’s Dual Diagnosis

Integrating Care Planning and Crisis Prevention Planning

Child and Family Crises

Meet Brendan

Crises in the Older Adult Population

Supporting Lenny

Review

Summary

Section 4: Reducing Frequency and Risk in Crises

When Do Crises Occur

Managing Transitions and Gaps in Services

Gaps in Substance Use Treatment

Suicide Risk Assessment

Screening for Suicide

Review

Summary

Section 5: Conclusion

Course Summary

Course Contributor

Resources

References

Subject Matter Expert: Jennifer Niles, LCSW, LCAS, CCS-I

Jennifer received her Bachelor’s degrees in Social Work and Criminal Justice from the University of North Carolina at Charlotte and Master’s degree in Social Work with a Certificate in Substance Abuse Studies from the University of North Carolina at Chapel Hill. She has over 13 years of experience providing psychotherapy, counseling, and case management to a variety of populations. Her experiences and clinical interests are centered around addiction treatment, harm reduction, severe mental health conditions, psychosis, LGBTQ+ issues, gender diversity, integrated care, and clinical supervision.

Target Audience:
The target audience for this course is: Case Managers; Nurses; Social Workers; in the following settings: Acute Care Facility.

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All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.

To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.

Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.