Dementia Care: Understanding Communication

Course Code: REL-PAC-0-DCUCOM

Hours: 0.5

Type: Online Course

Content Expiration Date: 12/31/2027

Learning Objectives:
Interpret what a person with dementia is trying to communicate through their behaviors.
Recognize the impact dementia has on the communication process.
Describe communication techniques to prevent behaviors in persons with dementia.

Outline:
Section 1: Introduction

About This Course

Learning Objectives

Section 2: The Basics of Communication

A Different Perspective

The Communication Process

Review

Section 3: Understanding the Person with Dementia

Behavior as a Form of Communication

Meet Rolland

Meet Lenora

Section 4: Using Effective Communication Techniques

What to Do

What Not to Do

Section 5: Conclusion

Course Summary

Course Contributor

References

Instructor: Kim Matthews, RN

Kimberly Matthews, RN obtained a nursing degree from Western Kentucky University in 1998.  Ms. Matthews possesses over 20 years of nursing experience with over 17 of those in the Skilled Nursing industry.  Ms. Matthews has extensive experience in MDS, restorative nursing programs, and nursing management.  Ms. Matthews is currently a Post Acute Care Content writer and subject matter expert for MDS.

Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.

Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.

Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.