Hospice Case Management and Patient Outcomes

Course Code: REL-PAC-0-HCMPO

Hours: 1

Type: Online Course

Content Expiration Date: 12/31/2025

Learning Objectives:
Explain the advantages of the Case Management model of care.
Discuss the importance of Case Management as related to on-call services.
Describe the regulations governing the hospices QAPI program.
Explain the role of Case Managers in patient outcomes and QAPI.

Outline:
Section 1: Introduction

About This Course

Learning Objectives

Section 2: Case Management

Defining Case Management

Case Management and Staffing

Review

Summary

Section 3: On-Call Needs of Hospice Patients

The Case Manager’s Role

On-Call Challenges

Review

Summary

Section 4: Case Management and Patient Outcomes

Patient Outcomes

Plan Of Care Development

Review

Summary

Section 5: Quality Assurance and Performance Improvement (QAPI)

QAPI

The Case Manager’s Role in Patient Outcomes and QAPI

Review

Summary

Section 6: COVID-19 Impact On Hospice Case Management

Pandemic and Hospice Case Management

RN Case Manager Role During COVID-19

CMS Waiver 1135 and the CARES Act

Bereavement During A Pandemic

Review

Summary

Section 7: Conclusion

Course Summary

Course Contributor

References



 

Instructor: Elizabeth Vaccaro, BSN RN

Elizabeth Vaccaro earned her Bachelor of Science in nursing from Kean University. She has worked as a Multiple Sclerosis Nurse Educator. Elizabeth has worked in a variety of healthcare settings from the hospital to the pharmaceutical industry which has allowed her to have a great appreciation for all the challenges that span the healthcare field.  She has practiced in the hospice setting for nine years in a variety of roles from Case Manager, Educator, and Director of both inpatient and home care hospice. 

Target Audience:
The target audience for this course is: Case Managers; Nurses; in the following settings: Hospice.

Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.

Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.

All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.

To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.

Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.