Medication Error Prevention for Pharmacy Technicians

Course Code: REL-ACU-0-MEPPT

Hours: 2

Type: Online Course

Content Expiration Date: 1/31/2025

Learning Objectives:
Recognize the overall impact of medication errors in the U.S.
Identify the common causes and high-risk situations for medication errors.
Recognize the pharmacy technician’s role in reducing medication errors.
Identify situations and methods for reducing, reporting, and resolving medication errors.

Outline:
Section 1: Introduction

About This Course

Learning Objectives

Section 2: Key Elements in Medication Errors

Defining the Problem

Medication-Use Process

What Is a Medication Error?

What Is an Adverse Drug Reaction?

What Is a Side Effect?

What Is an Adverse Drug Event?

What Is a Medication Misadventure?

What Is a Sentinel Event?

Emily’s Story

Section 3: Preventing Medication Errors

Types of Medication Errors

NCCMERP Categories and Definitions

Risk Factors for Medication Errors

Reporting Responsibility

Preventing Medication Errors at the Level of the Pharmacy

Systems-Based Approaches to Medication Safety

Error Prevention: Strategies for Improving Patient Safety

Root Cause Analysis (RCA)

Failure Modes and Effects Analysis (FMEA)

High-Risk Entities in Medication Errors

Section 4: Clinical Vignette

Section 5: Conclusion

Course Summary

Course Contributors

Resources

References

Instructor: Robert Smith, PharmD

Robert graduated from The University of Texas College of Pharmacy in 2014 and has worked with both pediatric and adult populations in outpatient and inpatient settings. He currently works as a clinical support pharmacist at a federally qualified health care center in Houston Texas focusing on chronic disease state management and HIV and Hepatitis C care.

Writer: Kimberly Workman, MA

Ms. Workman is an Instructional Designer at Relias. She has a Master of Arts in Technology and Communication, as well as graduate certificates in Public Health, Epidemiology, and Digital Communications. Ms. Workman has a background in writing and designing online continuing medical education for physicians and other health professionals on multiple educational platforms, including web-based, game-based, and immersive learning environments. She has also used simulation training extensively to connect learning to real-world environments.

Target Audience:
The target audience for this course is: Pharmacy Technicians; in the following settings: Acute Care Facility.

Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.

Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.

All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.

To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.

Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.