Course Code: REL-BHC-0-DEIMCOS
Hours: 1
Type: Online Course
Content Expiration Date: 12/31/2028
Learning Objectives:
Recognize key concepts related to multicultural care for organizations.
Identify common disparities in behavioral health outcomes and services.
Indicate how to build, evaluate, and sustain a multicultural organization.
Outline:
Section 1: Understanding Multicultural Organizations
Multicultural Organizations
Angela’s First Appointment
What Is a Multicultural Organization?
Continuum of Cultural Competence
Key Concepts in Multicultural Care
Benefits of a Multicultural Organization
Review
Key Takeaways
Section 2: Disparities in Behavioral Health Outcomes and Services
Disparities in Behavioral Health Outcomes
Intersectionality
Social Determinants of Health
Pause and Reflect
Disparities in Behavioral Health Services
Access and Affordability
Communication and Mental Health Literacy
Trust and Inclusivity
What Is Stigma?
Addressing Disparities
Bias and Discrimination
Policy Factors
CLAS Standards
Review
Key Takeaways
Section 3: Building and Sustaining a Multicultural Orientation
Getting Started
Guiding Principles
Initial Steps
Data Collection Strategies
Assessment of Needs and Resources
A Clinic Responds to Rising Suicide Rates
Organizational Self-Assessment
Community Assessment
Workforce Assessment
The Clinic’s Assessment
Planning, Implementation, and Workforce Support
What The Clinic Does Next
Strategic Planning
Implementation and Rollout
Recruitment, Retention, and Workforce Development
Evaluating and Sustaining Progress
Monitoring and Evaluating Progress
Sustaining a Multicultural Organization
Review
Key Takeaways
Section 4: Conclusion
Course Summary
Course Contributors
Resources
References
Writer: Bridgett Ross, PsyD
Bridgett Ross, Psy.D. received her bachelor’s degree in Psychology and Philosophy from Boston College and then her doctoral degree in Clinical Psychology from Alliant International University. She is a licensed psychologist in California and was in private practice for 13 years treating various issues including trauma, anxiety and mood disorders, grief/loss, and issues around self-concept, identity, and attachment. Having supervised pre-licensed and licensed clinicians, she maintains an interest in professional issues in the field of psychology. Dr. Ross’ training and work history include Children’s Hospital Chadwick Center for Children and Families, Kaiser Permanente, Alvarado Parkway Institute, and the Department of Veterans Affairs, which informed her focus on providing evidence-based trauma treatment to diverse populations.
Subject Matter Expert: Jamila Holcomb, PhD, LMFT
Dr. Jamila Holcomb is Teaching Faculty at Florida State University in their Human Development and Family Science Department. Dr. Holcomb is also a licensed marriage and family therapist and clinical supervisor. She is the owner of Holcomb Counseling and Consulting, LLC, specializing in individual, family, and trauma counseling. Merging her academic and clinical work, Dr. Holcomb provides consultations and training centered around eradicating anti-Black racism, and improving diversity, equity, and inclusion within the higher education and mental health fields. Dr. Holcomb obtained her master’s degree in Marriage and Family Therapy (MFT) from The Family Institute at Northwestern University, and her Ph.D. in MFT from Florida State University.
Target Audience:
The target audience for this course is: Advanced Practice Nurses; Behavioral Health Counselors; Care and Case Managers; Marriage and Family Therapists; Medical Providers; Nursing Personnel; Psychologists; Social Workers; Substance Use Counselors; in the following settings: Behavioral Health: Community Services, Behavioral Health: Crisis Services, Behavioral Health: Intensive Services (IRTS), Behavioral Health: Outpatient Services, Behavioral Health: Residential Services, Behavioral Health: Social Rehabilitation Facilities, Behavioral Health: Substance Use Services, Behavioral Health: Substance Use Services: In-Home.
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.