Course Code: REL-ACU-0-OHOTPE
Hours: 3
Type: Online Course
Content Expiration Date: 12/31/2028
Learning Objectives:
Describe the four components of the patient education process: assessment, planning, implementation, and evaluation.
Apply evidence-based concepts and models to support patient education.
Conduct a comprehensive assessment of a patient’s learning needs, preferences, and barriers.
Develop personalized education plans that reflect patient priorities, goals, and self-efficacy.
Implement effective teaching strategies using clear communication and multi-modal approaches.
Evaluate learning outcomes using methods such as teach-back, return demonstration, and behavior change assessments.
Outline:
Section 1: Overview of Patient Education
About This Course
Learning Objectives
The Importance of Patient Education
What Is Patient Education?
Understanding Each Patient’s Perspective
Domains of Learning: Knowledge, Skills, and Attitudes
Health Literacy and Digital Tools
Knowledge Check
Key Takeaways
Section 2: Concepts and Models
Overview
Health Literacy Universal Precautions
Core Elements of Health Literacy Universal Precautions
Knowledge Check
Health Belief Model
Four Constructs of the Health Belief Model
Additional Constructs
Knowledge Check
EDUCATE Model
Components of the EDUCATE Model
Social Learning and Self-Management Theories
Understanding Self-Efficacy
Four Key Strategies to Build Self-Efficacy
Self-Management Skills and Tasks
Solving Problems and Making Decisions
Finding Resources
Active Partnership
Taking Action
Determine Confidence Level
Problem-Solving Process
Reward Self
Knowledge Check
Motivational Interviewing
Open-Ended Questions
Affirmations
Reflective Listening
Summarizing
Patient Activation
Patient Activation: What It Is and Why It Matters
Patient Activation Versus Engagement: What Is the Difference?
Measuring Activation: The Patient Activation Measure
Understanding the Activation Continuum
Tailoring Support: Why Activation Level Matters
The Four Stages of Patient Activation
Knowledge Check
Health Coaching
Health Coaching Principles
Health Coaching Steps
Questions to Start the Conversation
Understanding the Stages of Change Model
Why It Matters in Healthcare
How People Change: The Key Ingredients
The Seven Stages of Change
Other Models
Key Takeaways
Section 3: Assessment
Overview
Assessment Steps
Sociodemographic Information
Patient and Family’s Learning Needs
Patient Engagement
Learning Preferences
Learning Barriers
Motivational Interviewing
Standardized Assessment Tools
Knowledge Check
Key Takeaways
Section 4: Setting the Stage for Planning
Overview
Educational Settings
Hospital Settings
Primary and Outpatient Care Settings
Telehealth and Telemedicine
Team-Based Approach
Knowledge Check
Key Takeaways
Section 5: Planning
Mutual Goal-Setting
Behavior-Focused Goals
SMART
Prioritize Educational Goals
Self-Efficacy and Building Confidence
Key Messages and Content
Teach Simply
Multi-Modal Approaches
Effective Communication Strategies
Multi-Sensory Approaches
Multi-Prong Approach
Problem-Centered Learning
Experiential Learning
Personalized Action Plans
Reinforced Education
Promote Positive Affect and Self-Affirmation
Shared Decision-Making
Self-Regulatory Learning or Self-Monitoring
Educational Resources
Written Materials
Visual Materials
Audio Materials
Technology-Based Tools
Knowledge Check
Key Takeaways
Section 6: Implementation
Overview
Focus on the Patient
Engage the Learner as an Active Participant
Use Effective Communication Skills and Motivational Interviewing Techniques
Understand Non-Verbal Cues
Promote Self-Efficacy and Self-Esteem
Be Respectful and Nonjudgmental
Keep the Learner’s Developmental Status in Mind
Health Literacy Universal Precautions and Effective Patient Education Strategies
Effective Use of Teaching Resources
Teaching and Learning Sessions
Planned Teaching Sessions
Steps for the Teaching Session
Knowledge Check
Key Takeaways
Section 7: Evaluation
Overview
Why Evaluation Is Important
When to Evaluate
How to Evaluate
Knowledge Check
Key Takeaways
Section 8: Conclusion
Course Contributor
Resources
References
Writer: Eric Hutto, DNP
Eric is a graduate of the University of South Florida School of Nursing and has experience in various clinical settings, including critical care and obstetrics. He earned his Doctor of Nursing Practice degree from Georgetown University, where he was recognized as a Pellegrino Student Scholar for his research in clinical bioethics. Eric also completed a fellowship at Duquesne University, which focused on applying genomics in nursing practice. His experiences drive his commitment to improving health outcomes for underserved populations, particularly Black Americans, through advocacy and evidence-based practices.
Target Audience:
The target audience for this course is: Advanced Practice Nurses; Medical Providers; Nursing Personnel; in the following settings: Ambulatory Care, Clinics: Primary Care, Clinics: Rural Health, Hospitals: Acute, Hospitals: Critical Access (CAHs).
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.