Preventing, Recognizing, and Reporting Abuse

Course Code: REL-ALL-0-PRRA

Hours: 0.5

Type: Online Course

Content Expiration Date: 1/31/2025

Learning Objectives:
Identify five types of abuse.
Recognize five potential signs of abuse.
Describe abuse reporting requirements.
Recall three strategies to prevent abuse.

Outline:
Michael’s Story

What Would You Do?

What is Abuse?

More About Abuse

A Worried Wife: Signs of Abuse

Signs of Abuse

Remember Michael

Broken Trust: Reporting Abuse

Reporting Abuse

Reporting Abuse: Feedback

Legal Responsibilities

Risk Factors

Preventing Abuse

Signs of Burnout

Stopping Burnout

Let’s Review

Course Contributors

Resources

References

Instructor: Susan Heinzerling, BSN, RN, CHPN

Susan Heinzerling earned a Bachelor of Science in biology and a Bachelor of Science in nursing from the University of North Carolina at Chapel Hill as well as a Master of Life Sciences in physiology from North Carolina State University. She became a doctoral candidate in immunology at the University of South Alabama. Her research experiences in the biomedical sciences led to an interest in evidence-based practices. Ms. Heinzerling began her nursing career as a medical/surgical nurse. Patients in acute care with multiple chronic conditions and repeated hospitalizations inspired her practice of hospice nursing. She has worked as a hospice admissions nurse and a hospice RN case manager in both a large urban setting and a rural community.

Expert Reviewer: Ron Orth RN, CHC, CMAC

Ron Orth obtained a nursing degree from Milwaukee Area Technical College in 1985 and a B. A. in Health Care Administration from Concordia University in 1996. Mr. Orth possesses over 30 years of nursing experience with over 20 of those in the Skilled Nursing industry. Mr. Orth has extensive experience in teaching Medicare regulations to healthcare providers both in the US and internationally. Mr. Orth is currently the Director of Curriculum Design for the Acute and  Post-acute Care verticals at Relias. Ron has also successfully completed the Infection Control Officer training through the AHCA.

Expert Reviewer: Jennifer W. Burks, M.S.N., R.N.

Jennifer has over 30 years of clinical and teaching experience, and her areas of expertise are critical care and home health. She is certified as an OASIS Specialist- Clinical (COS-C) and is a Curriculum Designer in post-acute care for Relias. She earned her Bachelor of Science in Nursing from The University of Virginia in 1993 and her Master of Science in Nursing from The University of North Carolina, Greensboro in 1996. Her professional practice in education is guided by a philosophy borrowed from Florence Nightingale’s Notes on Nursing, “I do not pretend to teach her how, I ask her to teach herself, and for this purpose, I venture to give her some hints.”

Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.

Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.

Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.