Protective Intervention-Early Crisis Intervention

Course Code: REL-CV-0-EUT5

Hours: 1.5

Type: Online Course

Content Expiration Date: 12/31/2027

Learning Objectives:
Describe typical body posture, gestures, and proximity that are often viewed as non-threatening by another person.
Describe how language, voice tone, and volume may help influence and de-escalate a difficult behavior situation.
List examples of some verbal responses to an individual whose behavior appears to be escalating toward a crisis.
List reasons why staff communication and documentation are critical in moderating and preventing behavior crises.

Outline:
Section 1: Introduction A. About his Course B. Learning Objectives Section 2: When Behavior Escalates to a Crisis A. Communication Skills B. Personal space C. Body Language D. What Is Being Communicated E. Arrange the Environment F. Re-Direction and Positive Feedback G. Showing Respect H. Review I. Summary Section 3: Teamwork and Planning A. Working as a Team B. Interventions: Least Restrictive and Incremental Steps C. The Plan D. The ABC of a Crisis E. Monitoring Clients Status F. Assessing Intent and Dangerousness G. Protections and the Use of Restraints H. Review I. Summary Section 4: Crisis Follow-up A. Reviewing the Crisis: Debriefing Individual and Self B. Team Follow Up C. Documentation D. Review E. Summary Section 5: Conclusion A. Summary B. Course Contributors C. Resources D. References E. Congratulations F. Exam G. BrainSparks

Instructor: Nellie Galindo, MSW, MSPH

Nellie Galindo received her Masters of Social Work and Masters of Science in Public Health from the University of North Carolina at Chapel Hill. She has worked with individuals with disabilities in several different settings, including working as a direct service provider for individuals with mental illness and leading a youth program for young adults with disabilities. She has facilitated and created trainings for individuals with intellectual and developmental disabilities in the areas of self-advocacy, healthy relationships, sexual health education, and violence and abuse prevention. Mrs. Galindo has worked in state government assisting individuals with disabilities obtain accessible health information in their communities, as well as utilizing the Americans with Disabilities Act to ensure equal access to healthcare services.

Instructor: David Morstad, M.Ed.

David Morstad, M.Ed., has served as a Corporate Director of Training, VP/Communications, and is a veteran of nearly forty years in the human services field. He is a Fellow of the American Association on Intellectual and Developmental Disabilities and a sought-after writer and speaker on issues of leadership in the disability field.

Target Audience:
The target audience for this course is: General Staff; in the following settings: Intellectual Developmental Disabilities.

Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.

Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.

Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.