The Role of the Medical Assistant in the Delivery of Team-Based Care

Course Code: REL-ACU-0-RMADTC

Hours: 1

Type: Online Course

Content Expiration Date: 2/28/2025

Learning Objectives:
Describe population health delivery models, including their goals and strategies.
Describe the Institute of Healthcare Improvement's Triple Aim and the role of medical assistants in meeting it.
Describe the medical assistant’s roles and responsibilities for improving the health of populations.

Outline:
Section 1: Introduction

About This Course

Learning Objectives

Section 2: Population Health and Triple Aim

What is Population Health?

Triple Aim

Quadruple Aim

Population Health and the Triple Aim

Population Health Models

Team-Based Care

Section 3: MAs Role in Population Health

Common Responsibilities

Impact on Population Health

Communication as Core Curriculum

MA Role in Team-Based Care

MAs’ Role in the 6 18 Initiative

MAs’ Role in the HI-5 Initiative

MAs’ Role in CMS Initiatives and Triple Aim

Expanding Role of MAs

Section 4: Clinical Vignette

Meet Leila

Section 5: Conclusion

Course Summary

Course Contributor(s)

Resources

References

Instructor: Cathryn Ayers, RN

Cathryn Ayers, RN, MSN has nearly 10 years of critical care experience. She was active in multiple committees to improve patient safety, executed staff education activities, and managed the new graduate orientation program for those entering intensive care units. Cathryn obtained a license for massage and bodywork therapy in 2012 and graduated from the University of North Carolina at Greensboro in 2016 with a Master of Science in Nursing Education. She has provided telephonic case management services and developed program materials to facilitate positive outcomes for people with rare conditions across the United States. Cathryn has a passion for teaching and helping others to be their best.

Target Audience:
The target audience for this course is: Certified Medical Assistants; in the following settings: Acute Care Facility.

Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.

Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.

All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.

To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.

Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.