Therapeutic Communication

Course Code: REL-PAC-0-TC

Hours: 0.5

Type: Online Course

Content Expiration Date: 11/30/2027

Learning Objectives:
Identify at least three ways to use words and body language to put individuals at ease.
Describe two ways to communicate therapeutically.

Outline:
About This Course

Learning Objectives

Section 2: Communication

Sandra

Remain Sensitive to Feelings of Exposure

Be Mindful of One-Way Communication

Parts of Communication

Review

Barriers to Communication

Perceptions

Improving Communication

Tune in to Your Emotions

Watch Your Voice

Dress the Part

Do Not Get Over-Involved

Do Not Keep Secrets

Review

Summary

Section 3: Conclusion

Course Summary

Course Contributor

References

Instructor: Kathleen Koopmann, RN, BSN

Kathleen is a seasoned subject matter expert in post-acute care, with over 37 years of clinical and teaching experience spanning both acute and post-acute care settings. She earned her Bachelor of Science in Nursing from Western Governors University and received specialized infection control training through the North Carolina Statewide Program for Infection Control and Epidemiology, in collaboration with NCDHHS and the University of North Carolina. Kathleen's diverse career includes roles in long-term care, acute care, occupational health, and nursing education. Most recently, she served as a Staff Development Coordinator and Infection Control Practitioner in long-term care, where she played a pivotal role in staff education and infection prevention.

Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.

Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.

Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.